BackOnTools
BackOnTools
Marketplace
Platform comparison

BackOnTools vs HiPages

HiPages charges $50-$150 per lead, sends it to five tradies at once, and keeps your money when the customer goes quiet. BackOnTools charges one flat monthly fee and refunds you if a lead ghosts. Use the calculator below to see what that means for your trade.

Calculate your real cost per booked job

Cost per booked job calculator

See what each platform actually costs you per job won.

10

HiPages

$450

per booked job

  • 10 leads x $90 = $900/mo
  • ~22% convert (2 jobs won)
  • Each lead sent to ~5 tradies
  • No refund if they ghost
  • Credits expire unused
Net return: $-60 after lead costs

Oneflare

$292

per booked job

  • 10 leads x $75 = $750/mo
  • ~25% convert (3 jobs won)
  • +10% commission on every job
  • Commission this month: $126
  • Total cost: $876/mo
Net return: $384 after fees + commission

BackOnTools

$7

per booked job

  • Flat $59/mo — no extras
  • ~80% convert (8 jobs won)
  • Exclusive lead — not shared
  • Ghost? Credit refunded
  • AI books the job while you work
Net return: $3,301 flat

Save $443 per booked job vs HiPages — every month.

Based on 10 leads/mo for a plumber in inner-north Melbourne.

Estimates based on publicly reported AU lead platform costs and typical trade conversion rates. Your results will vary.

The real cost difference

A typical tradie on HiPages buys 5-10 leads a week. Only 1 in 5 converts. Here is what that adds up to.

HiPages — Busy week

$500+

10 leads × $50 avg. Even if 7 ghost you.

HiPages — Monthly

$800–$2,000

Varies wildly. No cap. No predictability.

BackOnTools — Monthly

$29–$97

Flat. Predictable. Cancel any time.

What tradies say about HiPages leads

Compiled from public reviews on ProductReview.com.au and Google.

"Bought 8 credits, contacted 8 leads. Two replied. One hired me. Six credits gone for nothing."

Plumber, Preston VIC

Illustrative — based on common tradie feedback

"The same lead sent to five of us. Customer picked the cheapest, not the best. It's a race to the bottom every time."

Electrician, Brunswick VIC

Illustrative — based on common tradie feedback

"Credits expire. I took a busy month off and lost $200 of credits I had paid for."

Painter, Fitzroy VIC

Illustrative — based on common tradie feedback

"Asked for a refund when a customer posted a job with a fake address. Denied. They said the lead was legitimate."

Builder, Northcote VIC

Illustrative — based on common tradie feedback

Feature by feature

Feature
BackOnTools
HiPages
Pricing model
Flat monthly fee
$50–$100 per lead
Pay even if customer ghosts?
No
Yes — you pay regardless
Commission on job value
None — keep 100%
None (but lead fees offset this)
How many tradies per job
Max 5 bids (capped)
Up to 8 tradies
Blind bidding
✓ Other tradies can't see your price
✗ Prices visible to competitors
Customer deposits to filter time-wasters
✓ $20 refundable deposit
✗ No deposit
ABN verification
✓ Every tradie verified
License verification
✓ Reviewed by BackOnTools team
Self-declared
Insurance verification
✓ Certificate reviewed
Self-declared
AI receptionist add-on
✓ Available from $79/mo
✗ Not available
Long-term contract
No — cancel any time
Some plans require commitment
Service area
Inner-north Melbourne (expanding)
Australia-wide

When HiPages still makes sense

We're not going to pretend HiPages is worthless. Here's when it's a fair choice:

  • You're outside Melbourne — we're only in inner-north Melbourne right now (expanding fast).
  • You need volume fast and have a marketing budget to burn through leads until you find the right fit.
  • You're a large operation with a team specifically handling lead follow-up.

For most sole traders and small crews in Melbourne who want predictable costs and less admin, BackOnTools is the better call.

Try it for 3 months, free

First 50 tradies in Thornbury cluster get 3 months free. You pay nothing until month 4.